Windermere Dental

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Reviews of Windermere Dental

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  Nicole Gerstner Added 2018-04-06

  ★ ★ ★ ★ ★
  I started going to Windermere Dental something like 3 or 4 years ago. At that point, I hadn't been to a dentist for about 3 years as I had been in college and was new to Edmonton. I found Windermere Dental when I started to get some really sore teeth/gums. Initially, my teeth needed a lot of work. My hygienist very patiently took extra time to make sure that my teeth were clean when I left, and my dentist filled 8 cavities (I have been prone to cavities since I was little). Since then, I have seen my dental hygienist every 6 months and my dentist annually and I have had no issues with my fillings, no pain in my teeth/gums and I have always received professional and friendly service from all of the staff. I cannot comment too much on price as I never shopped around, but I will say that the staff always check what I have coverage for and always confirm what I would like done (fluoride with my cleaning, etc.) so as not to charge me for more than I need/want.
  The clinic is very bright and clean and always has a friendly atmosphere.
  I have never actually written a review before but I felt I had to when I saw some of these bad reviews that did not come close to describing my dental clinic! I continue to go to Windermere Dental even though I now live in the northeast and I would recommend them to anyone looking for dental work.
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  Heather Armstrong Added 2017-10-16

  ★ ☆ ☆ ☆ ☆
  Ok, I have absolutely had enough with this dental studio! Avoid them at all costs! They are almost double the price of other clinics in the area AND they try to charge you an emergency fee even for non-emergent appointments that you have to wait a month for. We have also been in to have the exact same braces wire glue replaced FOUR times in 8 months when work completed by any other dentist has lasted 10+ years! Absolutely unacceptable! How these dentists even graduated is blowing my mind right now! The worst dental clinic we have been to in our lives!
  
  Just an update since they responded to this review in attempts to save their skin... They never actually called back or responded to my complaint personally nor was anything done to fix the issues we had. This clinic attempted to fix bracket glues by simply adding more glue on top of the remaining glue. We have since shifted up the street to Petrolia dental. This dental clinic is phenomenal! Much cheaper service! They don't charge an emergency fee unless it's actually an emergency (even if you go in the same day to get a glue fixed since they have an opening and you can come in). They also actually FIXED our dental issues instead of having the same issue multiple times. Avoid Windermere Dental if you actually want good service.

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About windermeredental.ca

Welcome to the website of Dr. Lai and Dr. Wong.
Welcome to the website of Dr. Lai and Dr. Wong.
Welcome to the website of Dr. Lai and Dr. Wong.